Major Enhancements on Protection of Payment Card Customers

Annex: Details of Major Enhancements on Protection of Payment Card Customers

Topic:

Banking Conduct & Enforcement - Consumer Protection

Credit Risk Management - Retail credit risk management

Technology Risk Management - Fraud risk management

Keyword: Card services Disclosure/Transparency Transaction monitoring Suspicious transaction reporting Systems/controls + Reporting channels Payment/transfer Risk appetite/limits Revocation/suspension Treat customers fairly Debt collection -

Group: All Authorized Institutions