CIR

Current

Observations of Mystery Shopping Programme (MSP) in respect of Account Opening by Authorized Institutions (AIs) in Hong Kong

Issue Date:

14 Jun 2019

20190614-2-EN.pdf (80.5 KB)

Topic:

Banking Conduct & Enforcement - Account Opening/Maintenance

Banking Conduct & Enforcement - Financial Inclusion

Group: All Authorized Institutions

• Directly related Document
• Cross referenced Document
• Version History
• Superseded Document

Directly related Document

• Annex

  Current

  14 Jun 2019

  Annex 1 - Report of Mystery Shopping Programme for Account Opening Process of Small and Medium-sized Enterprises Customers
• Annex

  Current

  14 Jun 2019

  Annex 2 - Report of Mystery Shopping Programme for Account Opening Process of Ethnic Minority Customers

• CIR

  Current

  08 Sep 2016

  De-risking and Financial Inclusion
• CIR

  Current

  18 Dec 2014

  Banking Services for Ethnic Minorities
• CIR

  Current

  28 Jan 2010

  Account Opening for Ethnic Minorities

Directly related Document

• Annex

  Current

  14 Jun 2019

  Annex 1 - Report of Mystery Shopping Programme for Account Opening Process of Small and Medium-sized Enterprises Customers
• Annex

  Current

  14 Jun 2019

  Annex 2 - Report of Mystery Shopping Programme for Account Opening Process of Ethnic Minority Customers

Cross referenced Document

• CIR

  Current

  08 Sep 2016

  De-risking and Financial Inclusion
• CIR

  Current

  18 Dec 2014

  Banking Services for Ethnic Minorities
• CIR

  Current

  28 Jan 2010

  Account Opening for Ethnic Minorities

Version History

Superseded Document

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